Retail Bulletin Conferences Calendar of Events 2007 Home

Exhibitors

LaSer

LaSerLaSer UK is a leading provider of innovative credit and customer programmes, operating credit facilities for over 230 nationally recognised UK business partners.

LaSer UK has over 4 million cardholders on its database who are affiliated to the unique DUET network, LaSer's store card network brand that encompasses around 9,000 stores in the UK. It also operates extensive MasterCard credit facilities.
In addition, LaSer UK offers a comprehensive portfolio of  point of sale products, including Interest Free credit , Interest Bearing, Deferred Payment Options and Payment Protection Insurance.

Its clients come from a variety of industry sectors, predominantly retail with famous names including adams kids, JJB Sports and Land of Leather; but also football – Everton, West Bromwich Albion and Sheffield Wednesday; charity and entertainment

LaSer UK is one of Europe's largest loyalty and affinity companies specialising in customer relationship management and customer database enhancement.

Part of the Galeries Lafayette and BNP Paribas groups, LaSer has been at the heart of retail, spending and financial services for the last 30 years.

HP

HPAre you meeting the challenge of creating effective customer communications without getting weighed down by multiple printing systems?

Perhaps you’ve already asked yourself these questions:

 HP has been studying these problems carefully and the result is retail marketing automation (RMA), a comprehensive workflow solution that creates a more collaborative environment among creative consultants, marketing directors, and both store and regional managers. For many retailers the opportunity to create efficiencies is significant, and creates collateral benefits like reducing costs, reaching the customer faster and increasing sales.

Benefits of RMA

Why HP?
HP is widely acknowledged as the global leader in printing and imaging technology and solutions. A worldwide presence makes it possible for HP to address business problems without regard to region, culture or language.

www.hp.com/go/retail

PPE

PPEOne of Europe’s leading designers and producers of retail merchandising equipment and displays. The product range extends from simple 'off-the-shelf' leaflet dispensers to full in-store fixtures, and custom-built displays.

PPE combines creative talents that match and even surpass the best of independent design agencies with all the experience, disciplines and production skills of a major manufacturing company. A true full service is on offer; from concept generation, visualising, prototyping and development, to production, storage, distribution and installation.

When it comes to manufacturing, the best of both worlds is available. A truly world class in-house manufacturing facility, covering 170,000 sq.ft over 7.5 acres provides a fully integrated ‘One-Stop-Shop’ facility. And when timescales allow, outsourcing through long-term business partners in Eastern Europe and Asia can help reduce costs for clients.

Infor CRM Epiphany

inforInfor CRM Epiphany helps companies optimise customer relationships by integrating marketing, sales, and service. By providing a full 360-degree view of customers, the system enables a consistent and continuous customer dialogue based on real-time information. With this advanced CRM solution set, you can make the most of every interaction with every customer across every channel or touch point. As a result, you gain true customer insight, along with the ability to act on that insight.
Infor CRM Epiphany helps companies:

  1. Deliver a single, informed view of the customer
  2. Improve customer acquisition rates
  3. Accelerate organic growth
  4. Speed time to market
  5. Increase customer retention and loyalty rates
  6. Improve cross-selling and up-selling
  7. Increase average revenue per customer
  8. Boost contact/call centre effectiveness
  9. Increase sales effectiveness
  10. Heighten field service effectiveness
  11. Streamline the quote-to-order process

For more information about Infor CRM Epiphany, please visit www.infor.com or contact ukcrm@infor.com.

Customer Research Technology

CRTCRT hold a unique place within the retail market research industry. With a range of interactive survey devices and unique software solutions, we enable our clients to collect customer feedback ‘at the point of experience’. Our internet-based applications provide instant data in customer friendly and intelligent reports. We use technology to drive down research costs and to increase market intelligence; providing a significant return on investment. With CRT the collection of customer satisfaction surveys is now easier, quicker and more cost effective. Clients include: Halfords, Debenhams, Cadbury World, London Underground

www.crtsolutions.co.uk         Email: richg@crtsolutions.co.uk

Vox Pops International

CRTGaining true insight is dependent on accurate research and it’s why so many companies are turning to video to genuinely connect with their consumers.

Established in 1987 Vox Pops International have produced over 4000 research videos for hundreds of blue chip companies that demand much more than one dimensional research data. Our clients include Ebay, Boots, Asda, Sainsburys, Comet, Debenhams and WHSmith and we have a dedicated in-house research and production team. Our services include accompanied shops, exit interviews, observational and secret filming, video diaries and portraits, segmentation studies, accompanied surfs and web cam research.

As well as specialising in video-based research, we also work exclusively with The Retail Bulletin providing online video content showing consumer views on the issues that matter most in retail.

To see how video research can help you get closer to your consumer and to receive a free retail research video visit www.voxpops.com

Google Checkout

Google CheckoutSell more & spend less with Google Checkout.

Offer customers a faster online checkout process; when you accept Checkout your customers can buy from you, and anywhere online where they see the Google Checkout button, with just one log-in, with shopping this easy visitors are more likely to convert into customers.

Merchants who process sales through Google Checkout can do so for free in 2007, and from 2008 AdWords advertisers will be able to process 10 x their monthly AdWords spend for free each month, transactions on top of this and for non-AdWords customers are charged at a low rate of 1.5% + 15p per transaction.

GfK Retail and Technology

GfKGfK Retail and Technology is the Number 1 market research company worldwide tracking consumer durable goods. GfK Retail and Technology is part of the GfK Group which has over 130 subsidiaries, located in more than 70 countries worldwide with approximately 7,900 employees.

GfK Retail and Technology division’s long standing cooperation with leading retailers, resellers and distributors, ensures access to essential market information. Through our monthly and weekly POS panels, decision–makers in all sectors of trade and industry use our data and services for:

In an increasingly complex and competitive trading environment, complete understanding of the market creates a sound platform for decision making. GfK seeks to ensure client satisfaction with the quality of the information and service supplied.

The Retail Bulletin

The Retail BulletinMake sure you are kept up-to-date with the latest news and views by taking a /FREE/ registration for theretailbulletin.com

With daily news updates 365 days a year, theretailbulletin.com has become essential reading for thousands of retail professionals. With the latest news and an archive section containing more than 9,000 news items, the Retail Bulletin is an invaluable information, research and reference tool. The Retail Bulletin carries more than 14,000 retail jobs every day, in association with retailchoice.com

www.theretailbulletin.com Email: news@theretailbulletin.com Email:Email:sales@theretailbulletin.com