Proposed Time

9.00-9.15

Welcome speech by Kim Jones, President and Managing Director, Sun Microsystems UK & Ireland

9.15-9.45

Keynote: Driving Profits And Brand Value Through Effective Responsible Retailing Strategies

• Achieving a clearer understanding of what being a responsible retailer actually means and how it will benefit your company
• Driving results by building a CSR strategy that connects with employees and consumers alike whilst benefiting society and your company
• Avoiding costly mistakes by avoiding the key pitfalls retailers make with their CSR strategy
• Building a CSR communications strategy that will effectively enhance your retail brand both internally and externally

Richard Ellis, Group Head of Corporate Social Responsibility, Alliance Boots
 

9.45-10.15

One Planet Retailing – Vision Or Fantasy?

• Is sustainable retail possible
• We would not run our stores in the same way as we run the planet
• Are we selling too much stuff
• What issues matter the most

Dr Alan Knight OBE, Sustainable Development Commissioner, UK Government and  Sustainable Development Director Wyevale Garden Centres

10.15-10.45

Speech: Aligning Your Corporate Responsibility Strategy with the Latest Stakeholder Expectations

Find out:

• What do stakeholders expect of retailers - how do consumers' views differ from other audiences?
• How is a responsible retailer expected to address the key issues of climate change, waste and supply chain?
• What impact do these issues have on stakeholder attitudes and behaviour?  How will responsibility be rewarded?
• Does making a positive contribution to local communities and charities matter?
• Do stakeholders care about retailers' treatment of employees?
• What are the upcoming issues and dilemmas for a responsible retailer?

Jenny Dawkins, Head of Corporate Responsibility Research, Ipsos MORI

10.45-11.15

NETWORKING COFFEE BREAK

11.15-11.45

Supporting the Green Agenda - Reducing your Carbon Footprint through Sustainable Computing

Current estimates put the numbers of computers, PCs and servers at more than 1.1 billion, using vast amounts of raw materials in manufacture, producing about a billion tonnes of CO2 through the energy it consumes, and tragically tonnes and tonnes of e-waste. The technology sector, therefore, has a major role to play in sustainability as a major consumer of energy and in finding innovative ways of minimising the environmental impact & the cost of delivering the IT Services that your users and customers need.

Sun is a leader in eco-responsible technologies, products, and business models, powering the network to enable sustainable computing through a commitment to changing how we affect the environment and IT. Hear how our prime contribution—innovation— has benefited both our business and the environment by improving energy efficiency, using less harmful materials in manufacturing, encouraging reuse and recycling, and lowering green house gas emissions.

Richard Barrington, Head of Public Policy, Sun Microsystems UK

11.45-12.30

Interactive Panel Discussion And Q & A Session:  Supply Chain, Workplace, Environment, Community? Where Should You Focus Your Efforts To Make A Real Difference?

This interactive panel discussion allows you to ask a variety of different retailers for their opinions on which areas of CSR they have chosen to focus on and why? Before opening up to question from the audience, starting questions include:

• Which area of CSR do consumers care most about?
• Which area of CSR will impact most favourably on your profits and brand value?
• Is it better to focus on one area or a variety of areas?
• How do the responsibilities of smaller retailers compare to those of larger retailers?
• How can retailers best achieve the right balance of efforts within their CSR strategies?
• Which area of CSR will prove most important in the next 3 years?

Panellists confirmed to date:

• Ben Bengougam, Group Director of Human Resources and Chairman of CSR Committee, DSG international plc
• Trevor Dahl, Head of CSR, Woolworths plc
• Paul Monaghan, Head of Ethics and Sustainable Development , Co-operative Group
• Gillian  Lipton, Corporate Responsibility Manager, Monsoon Accessorize
• Hilary Jones, Ethics Director, Lush
• Subhash Rustagi, Executive Vice President, Corporate Environment Health & Safety, ITC Ltd

12.30-1.00

Case Study: Enhancing Brand Value Through Effective Ethical Supply Chain Strategies

• Achieving a clearer understanding of a UK retailers responsibilities regarding an ethical supply chain
• Assessing key methods of integrating fair trade into your company so that it becomes part of your corporate culture
• Establishing best practices to ensure your fair trade obligations are met throughout the supply chain
• Strengthening your strategies through a collaborative approach to fair trade between UK retailers
• Avoiding costly mistakes through a clearer understanding of the key challenges presented by an ‘ethical’ supply chain
• Evaluating the best ways to communicate your fair trade credentials in order to enhance your brand value

Simon Constantine, Head of Creative Buying, Lush

1.00-2.00

LUNCH & NETWORKING

2.00-2.30

Keynote Speech:  Effective CSR Strategy: What Is It, Do Customers And Employees Care, And Does It Enhance Corporate Image?

• What is corporate social responsibility in the 21st century?
• What’s your consumers and staff view of CSR?
• What should you be doing – what’s best practice?
• Why it’s vital to engage both consumers and staff in a common dialogue?
• Winning head, heart, and hands

John Blackwell, CEO, JBA

2.30-3.00

Speech: Why Bother With Retail CSR?  Building A Business Case That Achieves Board Level Buy In

• Evaluating which areas of CSR can boost your profits and enhance your brand so you can decide the extent and focus of your strategy
• Assessing how much time, money and effort it will take to implement a strategy so you can evaluate the returns
• Building a CSR strategy that effectively engages your board, employees and customers alike
• Establishing best practices of communicating your CSR strategy in order to get the necessary board level buy-in to undertake it  

Rowland Hill, Sustainability Manager, Marks & Spencer  

3.00-3.30

Learning about responsible business through stakeholder relations

• The dynamic agendas of responsible business
• The learning imperative
• Stakeholders as barometers for responsible business
• Stakeholders as partners for responsible business

Professor Jeremy Moon FRSA, Director International Centre for Corporate Social Responsibility, Nottingham University Business School
 

3.30-4.00

NETWORKING COFFEE BREAK

4.00-4.30

Case Study: Strengthening Your Corporate Image Through Effective Community And  Charitable Activities

• Understanding the effect community and charitable activities will have on your corporate image and  staff morale  
• Choosing partners that are a good match with your overall CSR strategy  
• Building a strategy that maximises benefits for all stakeholders  
• Establishing best practices of communicating your initiatives to strengthen your corporate image and improve employee engagement

Gene Cleckley, Internal Communications and Community Affairs Manager, QVC UK

4.30-5.15

Retail CSR In 2010:  Ask The Expert Panel Discussion And Interactive Q & A Session

This session allows you to ask some of the UK’s leading retailers for their views on what retail will look like in 2010 from a CSR perspective so you can be best prepared for the future.  Before opening up to Q & A from the audience, initial questions include: 

• Which retailers will be the most responsible in 2010?
• What retail ethics will be the most important to consumers in 2 years time?
• What CSR measurement techniques will be most relevant in 2010?
• How can we best prepare today to ensure fair trade in the short term?
• What charities and community projects will retailers be able to make the most difference with in the short term?
• How can retailers instill CSR into the culture of the business for a better future?
• What ethical rights will employees be expecting in 2010 that are different from today?
• Which CSR communication strategies will work most effectively n the next 2 years?
• Which products will have disappeared by 2010 and which ones will there be high demand for?

Panellists confirmed to date:

• Nick Monger- Godfrey, Head of Corporate Social Responsibility, Waitrose and John Lewis
• Richard Ellis, Group Head of Corporate Social Responsibility, Alliance Boots
• Jenny Dawkins, Head of Corporate Responsibility Research, Ipsos MORI
• Gene Cleckley, Internal Communications and Community Affairs Manager , QVC UK
• Jat Sahota, Head of Corporate Responsibility & Public Affairs, Sainsbury's Supermarkets Ltd
• Richard Barrington, Head of Public Policy, Sun Microsystems UK
• Subhash Rustagi, Executive Vice President, Corporate Environment Health & Safety, ITC Ltd

5.15-5.30

Chairman’s Summary & End Of Day One

Proposed Time

8.45-9.00

Welcome speech by Kim Jones, President and Managing Director, Sun Microsystems UK & Ireland

9.00-9.30

How Government is helping retailers to support environmental goals

• Collaborative working with the retail sector
• How Government is addressing the environmental impacts of products and premises
• Encouraging innovation in retailing

Rt Hon Stephen Timms MP, Minister of State for Competitiveness, Department for Business, Enterprise and Regulatory Reform

9.30-10.00

Retail Leadership In Environmental Sustainability For Today And Tomorrow

• What does leadership in environmental sustainability in retail look like today?
• What will be the challenges for tomorrow?

Dr Sally Uren, Director,  Business Program, Forum for the Future

10.00-10.30

Speech: Focusing Your Environmental Strategy Through Calculating And Communicating Your Carbon Footprint

• Lessons learnt from the Royal & SunAlliance programme of footprint measurement
• Establishing boundaries and practices for calculating your carbon footprint
• Avoiding costly mistakes through avoiding key errors made in measurement
• Assessing when and how to communicate your carbon footprint to your customers and staff to your best advantage 

Paul Pritchard , Head of Corporate Social Responsibility, Royal and SunAlliance

10.30-11.00

NETWORKING COFFEE BREAK

11.00-11.30

Reducing Your Carbon Footprint

Our store in Shaw, Oldham uses a frame made from wood taken from sustainable forests. Constructing in this way saves around 5,000 tonnes of CO2 - the equivalent of taking 500 cars off the road.

• ASDA customers are using less plastic carrier bags – the total dropped by 25% last year alone
• We are the first UK retailer to set a voluntary target to reduce packaging by 25% for 2009
• By measuring some simple key measures on in supply chains we could account for the majority of the carbon footprint and this should enable benchmarking and sharing of best practice to become possible

Dr Chris Brown, Head of Ethical and Sustainable Sourcing, ASDA stores

11.30-12.15

Speech: Ensuring Compliance Through A Clearer Understanding Of The Key Environmental Legislation Facing UK Retail Executives

Key areas to be covered include the latest and forthcoming legislation on:

• Labelling
• Waste minimisation/recycling
• WEEE
• Carbon Reduction and Sustainability

 Elizabeth Shepherd, Partner, Retail Sector, Eversheds LLP

12.15-1.30

LUNCH & NETWORKING

1.30-2.30

Interactive Workshop: Enhancing Brand, Product and Packaging Through Environmental Design Principles

• Drivers and benefits for environmental design and overcoming traditional barriers to change
• Product road mapping and holistic packaging solutions (primary through to transit)
• Product and packaging disassembly: material options, impacts and carbon assessment
• Labelling and customer perceptions, what information do they need, to know they are doing the right thing?

Workshop leaders

• Rob Holdway, Environmental Design Advisor (Eco Design), Envirowise
• Terry Robins , Environmental Design Advisor (Structural Design), Envirowise
• James Dorrell , Environmental Design Advisor (Environmental Science Design), Envirowise

2.30-3.30

Interactive Workshop: Creating An Environmentally Sustainable, Emission Neutral Business: A ‘Nice-To-Have’ Or Essential For Your Retail Brand?

This workshop will explore:

• The contrasting methods of reducing your environmental impact to help establish where to concentrate your efforts
• Creating an emission balance sheet to understand the capex and opex requirements for a sustainable business
• Clearly communicating the business case for sustainable business.
• Crafting an enduring strategy for sustainability.
• Emission reduction or offsetting – which strategy is right for your business?
• Where’s it all heading?

John Blackwell, CEO, JBA

3.30-4.00

NETWORKING COFFEE BREAK

4.00-4.45

Green Retailing In 2010:  Ask The Retailer Panel Discussion And Interactive Q & A Session

This session allows you to ask some of the UK’s leading retailers their view on what retail will look like in 2010 from an environmental perspective.  Before opening up to Q & A from the audience, initial questions include: 

• What will consumers expect of retailers in 2010 in terms of the environment?
• Which environmental strategies will have the most impact in 2010?
• How can we best integrate a green culture throughout our businesses?
• How can we best measure the success of our green initiatives moving forward?
  Should dealing with green issues be outsourced in the future?
• Which carbon reducing initiatives will prevail in the next two years?
• How will retailers best enhance their relationships with their suppliers for the good of the environment?
• How can retailers help customers be greener?
• How will SMEs survive in the green retail race?
• Which communication techniques will help retailer promote their green credentials in 2010?
• Which packaging and labeling strategies will prevail in the next 2 years?

Panellists confirmed to date:

• Jan Buckingham,  Director of Global Values, The Body Shop
• Richard Ellis, Group Head of Corporate Social Responsibility, Alliance Boots
• Burak Cakmak, Senior Manager, Social Responsibility, Gap Inc
• Bruce Dixon, Health, Safety and Environment Manager, Lloydspharmacy
• Simon Drury, Business Partnership Director, Envirowise
• Richard Barrington, Head of Public Policy, Sun Microsystems UK
• Subhash Rustagi, Executive Vice President, Corporate Environment Health & Safety, ITC Ltd

4.45-5.00

Chairman’s Summary & End Of Conference