Benchmarking your online strategy

September 10th, Marriot, Grosvenor Square, London

The growth in retail online sales continues unabated, but what was a profitable strategy last year could now be obsolete. Making sure your online strategy is up to date and effective is key to driving ecommerce profits and market share in an increasingly competitive marketplace.

Following the sell out success of our recent ‘green retailing’ conference, this event will focus on how UK Online Retail Executives can maximise customer retention, boost sales, prevent online fraud, convert surfers to buyers, improve customer service, ensure legal compliance and prepare for the future.

This free to attend, retailer only conference has been designed to allow a focused peer group of around 130 UK online retail executives to network and discuss best practices in a strictly vendor-free environment.

Find out how to:  

• Drive real returns through managing seasonality, consumer trends and best practices
• Maximise your sales through cost effective search engine optimisation
• Establish best practices of protecting your online business against credit card fraud
• Assess key techniques that will convert your online surfers into online buyers
• Deliver complete customer satisfaction through maximising the effectiveness of your delivery and fulfilment strategy
• Ensure compliance through understanding how the disability discrimination act affects your online business
• Understand the legalities of protecting your brand online
• Prepare to capitalize on the future growth of online retail

Speakers confirmed to date include:

• Paul Simmons, Head of Brand Marketing, Product & Distribution, Easyjet
• Simon Lilley, Director of Marketing , Flybe.com
• Pepita Diamand, Founder & Retail Director, Wrapit PLC
• Adri Kraa, Head of Ikea Shop Online!
• Chris Pearce-Ramwell, Former Head of Transport, Screwfix Direct Limited
• Ian Paton, Head of Security, Focus DIY
• Gina Deeble, Head of Interactive Content, QVC UK
• Paul Frantz, Senior Industry Manager, Google
• Andrew Garbutt, Director, Transactions Team, PricewaterhouseCoopers
• Antony Gold, Head of Retail Sector, Eversheds LLP
• Katie Withers, Associate, Intellectual Property, Eversheds LLP

There will be a limited number of exhibiting companies who will be on hand to offer advice and who will be have been selected for their relevance to the subject.

With regular networking opportunities throughout the day, this really is a conference you can’t afford to miss. 

THIS CONFERENCE IS NOW FULL