Headline Sponsor

K3

K3’s multi-channel solutions help bricks and mortar retailers compete in a fast changing world of complex customer engagement through many different touch points. Each of our solutions, based on Microsoft’s Dynamics platform, will help you stay connected whether your customer whether they choose to shop online, direct or in-store.

Fully featured, ‘cross-channel aware’ EPOS

Websites and CMS driven from the same back office solution as your store systems to streamline merchandise management and cross channel promotional activity

Mobile solutions that facilitate accurate clientelling where and when its most relevant – on the shop floor.

Call Centres and Catalogue marketing tools that let everyone see sales and returns data alongside information from websites, emails, social networking and loyalty schemes to provide one view of the customer across every channel

Kiosks that improve the depth and accuracy of customer ordering in-store and provide store staff with a guided selling tool that can save the sale, even when you’re out of stock

Intelligent integration with other devices in-store like CCTV and video streaming to target attention where it delivers the greatest rewards

Corinthian Court, 80 Milton Park, Abingdon, Oxon, OX14 4RY
T: +44 (0)845 055 6231 E: enquiries@theretailpeople.com W: www.theretailpeople.com

“K3 are delighted to be working with The Retail Bulletin again on one of the leading multi-channel events for retail. K3 and The Retail Bulletin have worked together to establish the Multi Channel Summit as one of the leading events addressing a topic of interest to every UK retailer. We look forward to another successful conference with their help.”

Speaker Session Sponsors

MetaPack Ltd

Established in 1999, MetaPack is the leading provider of delivery management solutions for both traditional and online channels. MetaPack is the only company providing a single point of integration for all UK carriers, making sure that the complexity of using a multi-carrier network is made simple through automatic carrier allocation enabling retailers to offer comprehensive delivery options for online shoppers as well as complete tracking through extensive performance reporting. Serving some of the biggest brands and partnered with all the respected couriers MetaPack ships over 50 million parcels a year both nationally and internationally. MetaPack is also backed by the IMRG, the trade body for e-retail and is used as a benchmark for the IMRG’s IDIS certification for best practice in delivery for retailers.

eDigitalResearch

eDigitalResearch is a leading provider of market research, enabling customers to make critical business decisions with the benefit of comprehensive consumer insight and informed direction. eDigitalResearch possesses a unique combination of research expertise, marketing background, web technology and knowledge of the multi-channel consumer. As well as providing invaluable research data, the modules of its fully integrated research system - ratings, surveys, panels, communities and forums - can combine to provide holistic analytics and essential market-leading insight. This gives its clients the power, confidence and backup to make crucial decisions on key aspects of their business including product range, marketing, customer service, supply chain, even basic positioning. For further information, please visit: www.edigitalresearch.com