Networking Partners

GS1-UK

GS1 UK is part of an international organisation that has a global reach. It has a substantial presence in all the major and developing markets including the USA, Europe, Brazil, Russia.

China and India – around 150 countries in total. It is a not-for-profit, independent organisation that develops global standards so that organisations can improve their supply chains. For over three decades, its activities have contributed to the development of the most important technological innovations in the world of business.

It has helped revolutionise the grocery industry by defining a set of universal standards for bar coding products. And it made businesses more efficient by creating a common language for computers to exchange business documents electronically. Today, the organisation also has a strong influence in healthcare as well as helping organisations to take advantage of the potential of the internet and mobile phone technology.

GS1 standards provide a framework that allows items and information about them to move efficiently and securely for the benefit of organisations and the improvement of people’s lives. GS1 standards are the reason why:

• supermarkets can keep their shelves well stocked
• doctors can guarantee that their patients will get the right medication
• organisations can give better value to their customers by cutting costs from their supply chain

For further information please visit www.gs1uk.org

Brandbank

Brandbank is the UK’s largest producer and provider of product data and multimedia for blue-chip retailers. The company provides a one-stop-shop solution for creating, managing, and automatically supplying live product data, images and video. Clients include Tesco, Sainsbury’s, Waitrose and Asda, with more than 2,000 suppliers like Coca Cola, Heinz, Absolut and Unilever.  The service was conceived with the one objective in mind; to offer brands and retailers an easy method to capture, manage and distribute all their necessary images and data that allows a consumer to make an informed choice when purchasing products.  Brandbank bridges the gap between retailers and suppliers.

Brandbank has more than a decade’s experience setting the highest standards in digital asset management and data syndication. Brandbank’s people are specialist, highly qualified data and photography professionals.

Brandbank’s bespoke creative and data services are supported by its proprietary technology to deliver consistent results for both brands and retailers.

www.brandbank.com     Phone: +44 (0)8453 701980         Email: enquiries@brandbank.com

 

DHL Supply Chain

Multi-channel Fulfilment Matters

DHL Supply Chain can help you achieve competitive advantage

DHL Supply Chain provides fulfillment and supply chain services to support Retailers’ various channels to market, whether it’s online, by mobile device or in store. We understand the complexities behind seeking to fulfil the deliver-to-promise of a multi-channel retail offer that is essential to promote retail brand loyalty from consumers.

Our proven solutions support unpredictable demands upon inventory and resource needs whilst maintaining accurate and efficient services aligned to your brand image. From warehousing, pick and pack, to order fulfillment, delivery, returns and package recycling DHL can improve retailers’ multi-channel operations to achieve a consistent approach, achieve competitive advantage and enhance their consumers’ experience.

Aligning with Consumer needs
As consumers buy through different channels there is a greater need to manage efficient warehousing processes and to get the right product delivered to the right consumer at the right time. We help our customers to manage the increasing complexity and shorter product lifecycles within their dynamic supply chains by improving inventory management, effective use of IT infrastructure, and increased transparency through the supply chain. It enables them to meet seasonal demands, access new channels, support new product launches and facilitate global sourcing.  It’s as much about culture as process. We align our services with our customer’s brand image by training our employees to follow and meet the customer promise, sales proposition, culture and business processes to ensure consistency of service whatever the channel.

www.dhl.com
Telephone: 0800 3160498
Email: supplychain.uk@dhl.com

Sterling Commerce

Sterling Commerce - improving the customer experience by enabling seamless cross-channel execution

Sterling Commerce enables retailers to benefit from a comprehensive, fully-integrated cross-channel selling and fulfillment suite that allows seamless end-to-end execution.  Leading analysts agree they are the only provider who deliver a fully integrated, end-to-end solution for seamless cross-channel execution.

• Ten of the top ten retailers rely on Sterling Commerce solutions
  
• Sterling Commerce has over 1,200 retail customers
  
• Sterling Commerce retail customers rely on their network of 11,000 suppliers, 9,000 carriers and over 280,000 trading partners
  
• Sterling Commerce enable cross-channel capabilities that over 90% of multi-channel shoppers said would enhance their customer experience including:
  
• Delivering on the customer cross-channel expectation by providing a platform where the customer can research, shop, purchase, track, and return any time from anywhere
  
• Fulfilling orders with confidence through scalable, end to end, fully integrated order and inventory processes:
  

• Click & Collect, In Store Pickup
• Direct delivery/Drop Ship
• Return to anywhere
• Endless aisle
  
• Meeting the customer promise of inventory availability and delivery time window.

Sterling enables secure and timely integration with suppliers & carriers to improve supply chain efficiency.  Their unique solutions increase revenues through target marketing and guided selling, even as retailers expand assortments, improve in-stock positions and deliver a unified customer experience. Designed to work with existing technology, whether legacy, ERP or market-leading applications, Sterling Commerce minimises implementation complexity, costs and time.

More information: http://www.sterlingcommerce.com/uk/retail/home/

Box Technologies

Box Technologies specialises in "Delivering the Customer Interface through Technology". We understand our customers challenges in the retail industry, which require robust technology solutions in a demanding market place, where uptime and processing are business critical.

With over 15 years experience, we pride ourselves on expertise in providing maximum return on investment, the flexibility to adapt to change or to provide additional functionality with operational efficiencies.

As an ISO90001:2008 accredited business we base our core foundation and commercial success on key direct business relationships with leading manufacturers within five product solutions: Digital Signage, EPoS, Mobile, Self Service all supported by our in-house Service delivery teams.  Our Manufacturing partners include Epson, Toshiba, Honeywell, Elo Touchsystems, Microsoft UK Ltd and Motion Computing, 

Operating within six market sectors, Retail, Hospitality, Finance, Public Sector, Utilities and Transportation and Logistics, we constantly research new product lines, customise existing products and retain market specific expertise to ensure you are provided with the bespoke solution that is ideal suited to the demands of your operation.

Box Technologies is a respected industry leader. Our dedication to our customer’s needs and loyal dedication to fulfilling their requirements has allowed our business to evolve in to a total solutions provider for the EPoS industry - ideally placed to meet the challenges of the new decade.

www.boxtechnologies.com

Mobilize

Mobilize is a leader in mobile customer engagement – helping brands to acquire, service, retain and grow customer value by providing consulting, insight, apps and solutions. Their solutions include a patented and award winning mobile loyalty and CRM platform that enables retailers to operate their loyalty programmes via mobile phones.

Services include:

• Mobile Loyalty and Marketing Consultancy
• Mobile vouchers and coupons
• Mobile gifting
• Mobile applications

Mobilize’s Chairman and CEO is Steve Gray who has 10 years experience working with the world’s leading retailers on customer loyalty including Tesco, Kroger, Carrefour, Metro, Woolworths Australia, Morrisons, Waitrose, BP. Steve is Chairman of emnos and  formerly MD of dunnhumby UK & Ireland and a director of dunnhumby USA

Emnos

Emnos is one of the leading service and consulting companies in Europe for “customer-centric growth”. Emnos helps retailers and other companies to understand their customers' requirements better and to use this understanding to increase the customer focus of their products and services. To achieve this, Emnos analyses customer and transaction data, develops strategies for companies’ product line, price, promotion and communications policies, and provides tools and solutions to support their implementation.

Emnos is part of the Loyalty Partner Group and currently has offices in Munich, London, Paris, Madrid and Warsaw. Its customers include Carrefour, Waitrose, BP, Morrisons, Sportingbet and The National Lottery

For further information please visit www.emnos.com

webloyalty

Webloyalty partners with over 120 online retail and travel businesses (our ‘Clients’) globally to help them drive incremental revenue and repeat purchases. Through its savings, discount and protection programmes, such as Shopper Discounts & Rewards, Webloyalty offers Clients’ customers who make a purchase on their websites the opportunity to benefit from discounts of up to 20% at over 800 top online retailers, as well as ongoing cash back incentives for repeat purchases at the Clients’ websites. 

Webloyalty was founded in the United States in 1999. Recognising a growth opportunity in the European market, Webloyalty International opened its first European office in London in 2007 with a dedicated European Management Team. In 2008 we opened our Paris office, followed by the launch of the German operation in 2010.

Webloyalty has approximately 300 employees in 6 different locations across the US and in Europe’.
 
For further information please visit: www.webloyalty.co.uk

Collect+

The easy and convenient way for your customers to return and receive parcels
Collect+ is an innovative Deliver2Store and Customer Returns service that offers consumers greater convenience & freedom by using our network of over 3,500 local convenience stores throughout the UK – stores that are mostly open from 7am ‘til late, 7 days a week.

Ideal for Returns

For multi-channel retailers, it enables your customers to simply and conveniently return parcels at a time and place that suits them.

How it improves the experience for your customers:

• Extended opening hours offers convenient shopping to your customers - 40% of our client's returns are now outside business opening hours.
• An easier and more convenient way to return items leads to an improved customer experience. In research 58% of customers say they have stopped shopping with a direct retailer due to poor returns experience.
  An alternative delivery option – Deliver2Store

With Collect+, customers can also use any of our 3,500 convenience stores as a collection point. Your customers can now buy with the confidence that they won't miss a delivery or have to rearrange for another day. They simply collect their parcel at a time that suits them!

How Collect+ improves your business:

• Improved likelihood of your customers repeat purchasing. From recent research, customers using Collect+ for returns are 17% more likely to repeat trade than non-users.
• Real time visibility of Deliver2Store, Customer Returns and parcels.
• Customer Returns parcels delivered back within 3-5 days

Collect+
Parcels made easy

 

DigiPos

Operating in over 16 countries throughout Europe, Africa, Asia and North America, DigiPoS is redefining technology for retailers, bringing much-needed focus, value and reliability to a competitive market, through its hardware and software solutions.

Established in 1994, DigiPoS builds strong, sustainable and mutually profitable partnerships with retailers of all sizes. The company’s technology is accessible and scalable to every retail need, supporting all levels of the retail ecosystem, from small retail operations to the largest national and global brands. Today, clients include: House of Fraser, Selfridges, Aurora, Harrods, SuperDry, Next and GAME.

The group has received considerable recognition for providing cost-effective, high performance hardware and services combinations, whilst building a reputation for innovation and value. DigiPoS Retail Blade, Dynamic Blade and Retail Core technologies have seen the company win numerous awards including European Retailers Supplier of the Year. Its flagship software application Retail SAAS is also set to change the way in which retailers approach application deployment.

In December 2010, DigiPoS launched its mCommerce ecosystem, called MobileShopper - http://www.digipos.com/pdfs/pr-mobileshopper.pdf. A first for the retail sector, the Smartphone-based application presently runs on the Apple iPhone, and will soon be available on Google Android and Blackberry. 

The group now employs over 270 people in 13 countries across the Globe . Further corporate information can be found at www.digipos-solutions.com

Glue Reply

Glue Reply is a cutting edge independent IT consultancy in the UK.  Not bound to any technology provider in the market and not afraid to challenge its clients, Glue Reply provides high level, independent advice on the technology solutions that bring clients’ business objectives to life.

Its consultants work with heads of architecture, programme security, CIOs and CTOs across many sectors from retail, telecoms, financial services, utilities and defence to media and entertainment.  Set up in 1999, its clients include: Marks & Spencer, AXA UK, Boots, Cable & Wireless, Sainsbury’s, Ministry of Defence and National Grid.

The company employs 60 people in the UK and is part of the Reply S.p.A group of companies. The Group has approximately 3,000 people worldwide and Reply [Rey. MI] is listed on the Star segment of the Italian Stock Exchange.