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Why attend this event?

In a challenging economy, time poor consumers are increasingly choosing alternative channels to spend their hard earned money. Those who ignore this trend are going out of business at an alarming rate whilst those retailers with a cost effective, efficient and integrated multichannel strategy are maximising profits, market share and loyalty.    

Get out of the city and join us for this free to attend summit to find out how to:

  • Maximise profits through a seamless, engaging multichannel customer experience
  • Build a company-wide multichannel strategy that focuses on maximum ROI and minimises disruption
  • Focus your mutichannel strategies through an understanding of market trends
  • Move from having multiple channels to being a effective multichannel retailer
  • Adopt a multi-channel mind set for your IT environments
  • Maximise efficiencies through achieving a ‘single customer view’
  • Understand how consumers are closing the multichannel gap through new shopping habits

Speakers already confirmed for the event include:

  • Doug Gurr, Executive Development Director, Asda Wal-Mart
  • Steve Gray, Chief Operations Director, Lloydspharmacy
  • Aamir Ahmad, Managing Director, Dwell
  • Tony Stockil, CEO, Javelin Group
  • Richard Burrell, Director of Media Operations, QVC
  • Darren Gardner, Head of New Business, Multichannel and Future Strategy, The Carphone Warehouse Group PLC
  • Tamer Ozmen, Vice President, Online, Orange
  • Nigel Randall, E-Commerce Systems Manager, Waitrose

With regular networking opportunities throughout the day and plenty of opportunities to ask our visionary speakers your burning retail questions during our interactive discussions, can you really afford not to attend?

Testimonials from our recent events include: 

  • Very informative. An excellent time to see what is being introduced to reduce loss and increase the bottom line.
  • Great conference – good turnout of attendees.
  • Good networking and there is something of interest for everyone
  • Time well invested to learn and share topics of common interest
  • Very good, engaging and thought –provoking
  • Good opportunity to network
  • Interesting, informative - some golden nuggets towards survival in current times
  • Uplifting, thought-provoking and diverse
  • Very enjoyable, productive conference. Exactly the right balance
  • Have learnt a lot – thanks for the opportunity
  • It was really useful to meet the industry’s decision- makers
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Hear from
ASDA
ebay
Orange
waitrose
Lloyds Pharmacy
QVC
dwell
javelinn group
Carphone Wearhouse
Hertz
The Entertainer