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Networking Partners K3
K3’s multi-channel solutions help bricks and mortar retailers compete in a fast changing world of complex customer engagement through many different touch points. Each of our solutions, based on Microsoft’s Dynamics platform, will help you stay connected whether your customer whether the choose to shop online, direct or in-store.
Corinthian Court, 80 Milton Park, Abingdon, Oxon, OX14 4RY T: +44 (0)870 225 1390 E: enquiries@theretailpeople.com W: www.theretailpeople.com Pindar
Pindar has built a portfolio of services specifically designed to help you manage your communication channels to ensure they are streamlined, cohesive and consistent. Here are some of the ways we can help you:
It is our business to introduce ideas and innovations to make sure your multi channel marketing activity delivers optimum results. Pindar plc, Pindar House, Thornburgh Road, Eastfield, Scarborough, YO11 3UY Stibo Systems
Thriving in the competitive multi-channel retail environment requires quick response to market opportunities and customer demands. Accurate product information is a key enabler to help customers to make confident buying decisions. With product data often being held in many disparate systems and in different formats, providing a consistent and accurate view of products across all channels is becoming more and more complex and time consuming. moreinfo@stibo.com Coolpink
Members of the Recommended Agency Register and voted Best Web Design Company at the 2009 Insider Yorkshire Digital Awards, we have been acknowledged as a company who push the bar in creativity and produce outstanding digital work. Our award winning team specialise in all things digital ranging from online business strategy and marketing to bespoke website (CMS) development and creative design. We aim to drive business by connecting clients with their customers, prospects and partners and producing digital solutions and campaigns that improve communication, generate leads, build profitable relationships, increase sales, maximise ROI and positively enhance brand perception. Our approach is bespoke to each client, advising them on how to best capitalise on the digital world and we continuously monitor, analyse and refine their strategy to ensure it continues to deliver the best results. “Coolpink, like the Multi-Channel Retail Summit, helps retailers to realise the benefits of cost effective, efficient, online business strategies. This means creating campaigns that use digital media in an inventive way, to enable the maximum reach and ROI to be achieved. Our clients work with us because we challenge them to see things differently and discover digital opportunities that will help their businesses grow.” Mark Bower. For more information, please visit our website at www.coolpink.net. Vodat
In the current climate retailers are keen to do everything possible to boost their customers’ shopping experience and convert multi channel to cross channel selling opportunities. Vodat International’s Unified Communications combined with its Single Secure Payment System and E- Merchandising solutions can help do just that. The company’s client base includes an impressive range of high street names, such as White Stuff, Lush, T J Hughes and Beaverbrooks, placing it as the leading player in its chosen sector and the 8th fastest growing telecommunications company in the UK (source: Plimsoll report 2008). Webloyalty
We run a unique programme which drives customer acquisition and repeat business as well as generating substantial incremental revenue for our partners every month by providing their customers with valuable offers and services – all this following as little as one hour’s technical implementation. There are no other costs involved. What’s more, our programme is delivered post-transaction, utilising what is often unused space on retailers’ purchase confirmation pages so it does not interfere with their core business. Now in our eleventh year, Webloyalty’s proven programmes add millions of pounds to retailers’ profits as well as incentivising regular repeat online traffic. We’d love to show you what we do for our partners in detail so come and see us at Retail Bulletin’s Multi-Channel Summit in January 2010. Alternatively call us on 020 7291 8770 or email us at enquiries@webloyalty.co.uk eGain
Visit www.eGain.com, email ukinfo@egain.com or call our EMEA head quarters: +44-(0)-1753-464748 (EMEA). Perigee
With PSS (Perigee Software Suite), Perigee proposes the unique combination of a product referential with a publishing tool, simplifying the production of any type of media (catalogues, brochures, web content, POS promotions, etc.) to the chosen sales channels (mail order, points of sale, web, call centres, e-commerce, mobile). Information centralisation ensures not only the integrity but also its consistency from one channel to another. PSS solutions are extremely flexible and adapt easily to different types of companies and organisations (distance work, outsourcing), for international groups as well as SMEs. PSS allows the creation of mass communication medias (big book, brochures, website content) and also personalised communication, gathering information from linked CRM systems, instantly composing direct marketing medias based on relative details and information. The company offers its clients the traditional economic model of « licenses » along with various formulas of « pay per use » Main references (extract) Contact details: |
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Be smart, be connected, be profitable with K3’s integrated multi-channel solutions
Businesses are now operating in a truly multi-channel environment with retailers and consumers interacting in more ways than ever before, through multiple media and touch points. In this world of growing media proliferation, engaging your customers more effectively and cutting through the competitive ‘noise’ requires high impact, intelligent solutions.
Coolpink is a leading, full service digital agency. Since 2001 the company has grown to become a leading force in the digital industry. We offer an eclectic range of digital services across many sectors including retail, arts, culture & entertainment, industrial, healthcare and the public sector and count Bensons For Beds, Weber BBQs, Yorkshire Forward, Opera North and City YMCA amongst our many high profile clients. 
Vodat International specialises in providing communication solutions to high street retailers. Vodat International’s extensive knowledge and experience in retailing enables it to leverage value from each of its client’s networks through the development and application of retail specific products and services.
Webloyalty is a leading provider of incremental revenue for online businesses, partnering with some of the UK’s most successful online retail and travel companies.
eGain is the leading provider of multichannel customer service and knowledge management software for on-site or on-demand deployment. For over a decade, hundreds of the world's largest companies have relied on eGain to transform their traditional call centres, help desks, and web customer service operations into multichannel customer interaction hubs (CIHs). Based on the Power of One™, the concept of one unified platform for multichannel customer interaction and knowledge management, eGain solutions improve customer experience, optimise service processes end to end, increase sales, and enhance contact centre performance. eGain is ranked highly by leading analysts, Gartner Group and Forrester Research and has become the preferred vendor for customer service solutions for leading global companies across all sectors.
Perigee’s mission is to provide its clients with the right solutions (software, publishing expertise, services) to allow them to reach their sales and growth objectives, while achieving best in class marketing productivity levels. As a Marketing Content expert, Perigee has developed a software suite to facilitate and speed up multi-channel publishing.
