Driving profit, market share and customer engagement through cost-effective mobile strategies
Register now
September 27th, 2011
The Cavendish Conference Centre, London W1
Headline Sponsor
DigiPos Customer Loyalty Conference
Hear from
Tesco Your M&S Waitrose Halfords New Look Waterstones Aurora Carphone Warehouse Shop Direct Group Harrods Phones 4U lastminute.com Chiltern Railways Digipos Store Solutions eDigital Research Mobilize Javelin Group Customer Loyalty Conference
Speaker Session Sponsors
eDigital Research Javelin Group Barclaycard Customer Loyalty Conference
Networking partners
MIG Verifone OXYGEN8 txt2buy 2ergo steria Customer Loyalty Conference
Supported by
imrg aime mobileweb company Customer Loyalty Conference

Networking Partners

Attendees will be able to network in a relaxed atmosphere with the event’s retailers, speakers, networking partners and sponsors during registration, two coffee breaks, lunch and the drinks reception.


VeriFone Systems Inc

VerifoneVeriFone Systems, Inc. (“VeriFone”) (NYSE: PAY) is the global leader in secure electronic payment solutions.

VeriFone provides expertise, solutions and services that add value to the point of sale with merchant-operated, consumer-facing and self-service payment systems for financial, retail, hospitality, petroleum and other vertical markets.

VeriFone solutions are designed to meet the needs of merchants, processors and acquirers in developed and emerging economies worldwide.

For further information go to: www.verifone.com

Oxygen8 Communications

OXYGEN8Oxygen8 Communications is one of the largest privately-owned providers of international mobile, voice and billing solutions in the world. Utilising its proven technology platforms and global reach, Oxygen8 helps retailers to develop innovative and new ways of interacting with customers and attract new consumers. Oxygen8 has created four core offerings within its business focused around Business Solutions, Mobile Marketing, Mobile Commerce, and Telecoms Infrastructure. Working in partnership with its clients, Oxygen8 enables businesses to drive new revenue streams, improve customer communication, build brand awareness and increase customer loyalty.

Oxygen8 will introduce you to the latest thinking in the mobile industry, provide up to date facts and figures supporting the case for integrating mobile into your marketing strategy, and bring you real life examples of how mobile marketing has benefitted retailers and brands across the world. This will include;

  • Driving up customer retention through better real-time communication
  • Increase customer loyalty through improved processes and efficiencies
  • Add new revenue streams to sell your products
  • Improve promotional event sales by incorporating mobile into your campaigns
  • Reduce customer acquisition costs through mobile technology
  • Collect quality customer feedback through mobile customer surveys

For more details visit the Oxygen8 Communications Website

Mobileweb Company

mobilewebMobileweb Company is a leading global provider of strategic mobile marketing and optimisation solutions, including the advanced m.Discovery platform. By working with Mobileweb Company, marketers are empowered to deliver low cost and effective programmes that target and engage mobile consumers at point of need in a totally managed way. Founded in 2010, Mobileweb Company is a rapidly expanding, independent company with a best-in-class technology recognised by leading industry analysts.

For more information, please visit www.mobileweb.co.uk

txt2buy

txt2buyTo buy instantly – simply send a text

txt2buy is a brand new service at the forefront of mobile commerce. The service enables every consumer in the UK to respond and purchase instantly and securely from any media by simply sending a text - anytime, anywhere.

The key benefits to retailers, direct marketing companies and online retailers are compelling: txt2buy generates incremental sales from your existing marketing - and closes sales before your competitors

Using existing technology that’s already in consumers’ pockets, txt2buy works with all mobile handsets with no reliance on mobile internet or apps. Text covers 100% of the mobile market with over 50 million UK active subscribers registered on UK mobile networks.

txt2buy is the quickest and easiest way for a consumer to purchase a product through mobile. Typically mobile internet and apps have a 4 to 5 stage / 4 to 5 minute purchasing process. txt2buy has a 2 stage, 45 second purchasing process.

Other benefits include sending relevant, targeted offers with massive upsell and cross-sell opportunities. You can also target your existing mobile customer base as well.

The way txt2buy works is easy. The customer simply texts in the keyword to 60880 and they are guided through a simple once-only registration process on the mobile including delivery address and credit card details. Once registered, the customer can make future txt2buy purchases by simply responding to any keyword and confirming their 3 digit credit card security code. The txt2buy service is robust and totally secure.

txt2buy is run by a team of senior industry professionals who are pioneering this emerging market. The team has extensive mobile, commercial, marketing, branding, business building and technical expertise gained across multiple industry sectors and audiences, with unrivalled pedigrees and track records.

Realise the full potential of mobile commerce through txt2buy:

  • Add a new direct sales channel to all marketing
  • Capture impulse and close sales immediately
  • Transform all offline marketing to be measurable
  • Massive cross and upsell opportunities
  • Plug in and go - no expensive software or training
  • 100% mobile penetration
  • No limit to consumer spend or number of SKUs
  • Build strong customer relations, increase loyalty and maximise LTV
  • Increase customer satisfaction
  • Immediate deployment

There is a massive market wanting to buy your products on the spur of the moment – if you make it easy for them.

Mobile Interactive Group (MIG)

MIG Mobile Interactive Group (MIG) is a mobile and digital technology business and is the fastest growing privately owned technology company in the UK and EMEA (Deloitte).

Comprising a unique blend of services, MIG disciplines include mobile technology and services provision; mobile billing, messaging and mCommerce; mobile advertising and marketing; multi-channel digital solutions; the design, build and publishing of mobile internet sites and applications, and user experience design.

Retail brands embracing mobile and investing in multi-channel lead the way: MIG currently works with a number of retailers, consulting and implementing their first steps into mobile; incorporating communicating with your customers via SMS through to fully transactional mCommerce mobile websites and apps, in-store interactivity, contactless/NFC technology, mobile vouchers and more.
MIG delivers engaging multichannel concepts to market that deliver real results for its customers, including New Look, M&S, Evans, Wallis, New Look, Arcadia Group, ITV, Vodafone, COI, Walkers, Orange and Barclaycard.

All platforms are developed in–house and are MIG’s proprietary technology. Our platform mVoy enables global brands to interact, engage and communicate with consumers via mobile.

  • mVoy Publish: Create, build, host & manage mobile commerce, mobile websites & apps
  • mVoy Communicate: Build & manage interactive messaging & multi-step marketing campaigns
  • mVoy Engage: Power social interactivity & voting via mobile sites, apps, Facebook and Google +
  • mVoy Connect: Enable & deliver high volume mobile messaging campaigns & payments

www.migcan.com

2Ergo

2Ergo 2ergo is the international mobile business and marketing solutions company.

We combine innovative proprietary mobile technologies and professional services to help organisations of all sizes develop and execute their mobile strategies to increase sales, mobilise business processes, reduce costs and enhance customer relationships.

Since 1999, organisations such as the Australian Broadcasting Corporation, Vodafone Hutchison Australia, Fox Sports, Fox News, Orange, Aviva, Fidelity, Transport for London, Ladbrokes, Times of India, Airtel, O2, Carphone Warehouse and Procter & Gamble have all benefited from 2ergo's end-to-end mobile solutions.

2ergo touches all types of mobile users millions of times each day through innovative mobile business solutions that incorporate search, security, advertising, location, proximity, coupons, tickets, mCommerce and data network analytics enabling full-integrated and personalised one to one marketing communications.

Web address: www.2ergo.co.uk
Email: info@2ergo.com
Telephone: 0161 874 4222

Steria

steria Steria delivers innovative, multi channel solutions to a wide range of sectors including Retail, Consumer Packaged Goods, Healthcare, Hospitality, Leisure, Travel and Sport.

In a complex, rapidly changing and hypercompetitive market place, the emergence of new channels of communication via digital, mobile, social media and voice technology means that companies need to develop a one-to-one interactive relationship with their customers, offering them the services and communications they choose.

Steria offers a variety of services including highly-customised digital sites, mobile applications, loyalty solutions, social media services, marketing automation and campaign management tools.

Our Agile Multi Channel practice offers an end-to-end service from strategy to design and development, right through to testing. Our collaborative approach aims to provide retailers with greater flexibility to respond to customer needs.

For more information, contact Heather Barson at heather.barson@steria.co.uk or visit www.steria.co.uk/nextgenerationretail

Register now

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