The 2nd Retail Bulletin Customer Loyalty Conference 2011
June 15th 2011
With less disposable income in their wallets and an increased desire for the quickest, lowest priced option; customers are proving more and more difficult to retain.
In a marketplace of price comparison sites, new shopping channels and complex social media choices, retailers are losing customers and sales at an alarming rate. Those with forward-thinking and engaging loyalty strategies, however, are increasing market share and profits and most importantly, keeping key customers for the longer term.
This conference explored how retailers can make their customers' experiences are engaging and ensure loyalty initiatives deliver ROI. Other topics explored included how to make best use of customer data and how to use the explosion of mobile and social media initiatives maximise your customers' loyalty.
A packed audience at the Cavendish Conference Centre in London enjoyed top -level presentations and networking opportunities throughout the day.
Testimonials |
|
||
 |
 |
 |
|
 |
 |
 |
|
| Click here to view more information on the "Networking Partners" | |||