Tuesday 10th June 2014
Innovative loyalty and retention strategies that allow you to generate customer insight and provide personalisation across all channels, to build a competitive advantage
Wednesday 24th September 2014
What are the simple and effective strategies that can be deployed to ensure you are engaging with your customers when and where appropriate?
Wednesday 8th October 2014
Implement and manage your HR strategy with best practice techniques to engage, retain employees and deliver excellent customer experience